Who? What’s this? Well, in late 2018 the family that owned and operated The Embroidery Factory in Calgary, Alberta, Canada felt it was time to hang up the hoops. 39 years is a long run, after all. We ‘auditioned’ so to speak and were chosen to carry forward with the machines and phone number, and to be the new caretakers of all The Embroidery Factory machine files (or ‘Tapes’ as many know them). While we did not take over their business, we are ready and able to support all former Embroidery Factory clients and ensure they have continued access to embroidery for their goods. New family, different location, but same machines and number!